1 hour ticket response
Our team of customer service technicians is committed to supplying fast answers to all your questions. We’ll review your client support ticket the moment it is submitted and will respond with a solution within less than 1 hour after the helpdesk ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
A Topflight Customer Service
Each member of our help desk support team has lots of years of experience in the Linux shared web hosting arena and most of them have worked for us for at least 5 years. They all are eager to answer all your questions in the most proficient manner possible.
A User–Friendly Help Center Section
In the Control Panel you can find an intuitive Help section where you can find quick tips on how to use our hosting services. You can find the answers to your questions in our F.A.Q. library, find more hints in the web hosting account administration articles or check our instructional video tutorials.