Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent quality support in good time is our top priority, so that we support each Linux shared web hosting plan with a 1–hour ticket reply guarantee. After you supply a ticket or send us a message, our user help support staff will try their best to provide the most acceptable resolution for your case and to provide you with assistance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our crew of qualified professionals will undoubtedly be online for you 24x7x365 to respond to all of your queries and to resolve any concern that you might have. You can easily post a help support ticket from your Control Panel or send us a message anytime. Furthermore, on business days, you’re able to call us or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel offers a wide–ranging know–how base that’s incorporated into all sections. In each part, you’ll find a Help button which will load for you a variety of step–by–step lessons on how to take advantage of a certain element or carry out a particular action. Moreover, we have produced mini seminar clips so its possible to get a better idea of the Control Panel’s interface.