A 99.9% Server Uptime
Our shared web hosting platform is based on a solid, enterprise–grade hardware architecture and a significantly modified variation of Linux. So, irrespective of what your site is, or how many web site visitors you’ve got, or even in case there is a DoS assault, our physical machines will stay up and running and your sites will stay accessible online.
All Linux shared web hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to deliver a quality hosting service, you can barely depend on the default network configuration in a datacenter. We have set up our very own custom network in an effort to ensure the best connection speed with the outside world.
And thanks to this, irrespective of which datacenters you choose: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are dissatisfied with our web hosting services, or if you find them inadequate, or if you decide that you require a Linux VPS rather than a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control of your domain names even when you close your account with us.
24/7 Technical Support
When you own a web hosting firm, your tech support engineers are of principal importance. This is why we have mindfully handpicked a highly competent group of tech support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All queries are answered within 1 hour and our average ticket response time is below 20 minutes!