You will find plenty of shared web hosting companies on the market, however many of them are resellers who have minimal resources, particularly in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The type of support that you'll get through this particular way of communication may vary based on the provider - a few of them provide dedicated telephone support, many others offer common and customer support only as some issues are more time-consuming and it would be easier to be resolved with a ticket, particularly if the situation needs to be escalated. Still, it is good to know that you can get in touch with your hosting provider since there are countless small matters that can be taken care of easily and timely with a telephone call, not mentioning that you're able to get more info for the services before you become a client.
Phone Support in Shared Web Hosting
In case you choose to employ one of our Linux shared web hosting, you will be able to talk with our support crew over the telephone for 14 hrs per day. We will help you select the perfect package for your websites since we think that it is better to discuss such issues with a live person. In case you already have an account, we're able to help you with all sales/billing questions and general matters, even with some technical matters which don't need a lot of time or escalation to a system administrator because it will be more convenient to open a ticket for time-consuming troubles and have all the communication in a single place. We now have phone numbers in the US, the UK and Australia, so you can call the one you prefer and talk with our representatives.