Although the hosting service offered by the different companies is practically the same, every provider has got a personalized platform with its own modifications and different ways to complete particular things. In cases like this, an information-ridden knowledge base will be pretty useful both for people with no previous experience and for technically competent individuals who will ultimately discover how given operations are performed, but will lose some time in the meantime. The purpose of such a knowledge base is to help make the service quick and easy to use, sparing users both time and energy. The result is more satisfied customers, as they can easily find the info they are seeking, and much less work for the customer care staff members, because typically the majority of the questions and problems that customers have got are already described in the knowledge base. Given that the articles themselves are expertly written and encompass more things, you will be able to find out more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

If you order a shared web hosting plan through our company, you will receive access to our extensive online help documentation where you will see info about de facto everything connected with our web hosting plans. The topics range from how to create an email account on your cellular phone, to how to accomplish different things using an .htaccess configuration file. The articles are written in a simple-to-comprehend fashion and offer in-depth instructions on how to do a specific task within your Hepsia hosting Control Panel. You can also find information that is not directly associated with Hepsia, for instance one that concerns apps on your desktop PC. The entire list of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a certain section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to get to know virtually everything connected to your account.